Service Animal Policy


Boise Regional REALTORS® (“BRR”) prohibits bringing pets into buildings and premises owned or controlled by BRR, with the exception of service animals providing reasonable accommodations for persons with disabilities pursuant to the Americans with Disabilities Act (“ADA”).


A “pet” means a domestic animal kept for pleasure or companionship.

A “service animal” is a dog or, in certain circumstances as permitted by law, a miniature horse, individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals. The work or tasks performed by a service animal must be directly related to the individual’s disability.

A “disability” is a physical or mental impairment that substantially limits one or more of the major life activities of such individual, as defined by the ADA.

Requirements for Service Animals and their Owners:

  • Employees requesting reasonable accommodation for a disability that includes a service animal must provide written verification from a third party that describes how the service animal accommodates for the employee’s disability and verifies the service animal is properly trained to assist with the employee’s disability;
  • All animals must be immunized against rabies and other diseases common to that type of animal. All vaccinations must be current;
  • Animals must wear a rabies vaccination tag;
  • All dogs must be licensed per state and local law;
  • Service animals must wear an owner identification tag (which includes the name and phone number of the owner) at all times;
  • Animals must be in good health;
  • Animals must be on a leash, harness, or other type of restraint at all times, unless the owner is unable to retain an animal on leash due to a disability;
  • The owner must be in full control of the animal at all times. The care and supervision of the animal is solely the responsibility of the owner/partner.

Reasonable behavior is expected from service animals while on company property. The owners of disruptive and aggressive service animals may be asked to remove them from BRR facilities. If the improper behavior happens repeatedly, the owner may be prohibited from bringing the service animal into any BRR facility until the owner has taken steps to mitigate the behavior.

Cleanliness and good hygiene of the service animal is mandatory. Any service animal may be excluded from BRR facilities if it is not housebroken. The service animal should be taken to relieve itself in designated outdoor locations. In the event that an outdoor location is not available, BRR will make reasonable accommodations, as the individual circumstances require. The owner is expected to clean and dispose of all animal waste.