Mountain West Bank Open House Mix & Mingle

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Join Mountain West Bank for their Open House on April 23rd!

Join Mountain West Bank for their Open House Mix & Mingle on April 23, 2019, at the Meridian Financial Center! Come enjoy good company, good food & drink, and the opportunity to network with your peers & the Mountain West Bank Mortgage team.

RSVP to Lisa Garrison or Conor McGrath.

Code of Ethics Pop Quiz: Duties to Clients and Customers

Ethics pop quiz 2

A friend asks for your help selling his family farm, stating he would like to work with someone he knows. You have never sold a property like this before, but you want to be there for your friend. Do you:

a.) Proceed with helping him sell the farm, researching best practices along the way.

b.) State that you don’t have the knowledge to help him sell that kind of property, but you will connect him with someone else who is experienced in that area.

c.) Tell your friend you can help, but that you need to bring in another REALTOR® who has more experience with these types of properties.


If you answered B, then you are correct!

The BEST thing you could do in this situation is to connect your friend with another REALTOR® who has knowledge of the area and type of home or property being sold. (Plus, it’s a great opportunity for a referral!) Although option C may be acceptable, it would be best to avoid any conflicts of interest and excuse yourself from the situation, especially since it’s outside your area of expertise. If you decide to work with another REALTOR®, be aware of your own biases and be sure to promote an equal working relationship between your client, yourself, and the other REALTOR® involved.

What does the National Association of REALTORS® Code of Ethics say?
Article 11 states that REALTORS® shall not take on a listing that is outside their realm of understanding. You can take on listings outside of your scope only if you employ the help of someone more knowledgeable about the listing in question:

“REALTORS® shall not undertake to provide specialized professional services concerning a type of property or service that is outside their field of competence unless they engage the assistance of one who is competent on such types of property or service, or unless the facts are fully disclosed to the client. Any persons engaged to provide such assistance shall be so identified to the client and their contribution to the assignment should be set forth.”

Article 1 of the Code of Ethics also states that REALTORS® must act in the best interest of their clients and treat all other parties honestly. In this case, it is in the best interest of your client, and friend, to help them find an expert in this area. It is also important to inform any other party you bring on or decide to work with of your relationship with the client so they fully understand the situation before they agree to help:

“When representing a buyer, seller, landlord, tenant, or other client as an agent, REALTORS® pledge themselves to protect and promote the interests of their client. This obligation to the client is primary, but it does not relieve REALTORS® of their obligation to treat all parties honestly. When serving a buyer, seller, landlord, tenant or other party in a non-agency capacity, REALTORS® remain obligated to treat all parties honestly.”

Resources for Duty to Clients and Customers

NAR Code of Ethics

Code of Ethics Article 1

Code of Ethics Article 11

Mountain America’s Limited Time Offer

This post contains sponsored content and affiliate links.

MACU Sponsored Content 2019 

For a limited time, Mountain America Credit Union is pleased to offer a free appraisal, plus $500 cash back on new purchases. This offer is valid on a variety of loan options — from first-time homebuyer and FHA to conventional and jumbo loans. They even offer a paperless mortgage process! See their website for full details –

Professionalism Award Recipients

BRR's Professionalism Award

BRR’s Professionalism Award is an impartial, peer-to-peer based program that recognizes REALTOR® members for their professional and ethical behavior during transactions. BRR REALTOR® members are able to nominate other BRR REALTOR® members for outstanding professionalism anytime throughout the year.

Award Recipients are nominated and approved by their peers through our awards process. Recipients are recognized on our website and on our social media accounts each quarter once they have been vetted by their peers. To learn more about this program or to submit a nomination, visit our Professionalism Award page.


Congratulations to our Professionalism Award Recipients!

March 2019:

  • Sydney Burtwell, Silvercreek Realty Group
  • Becky Enrico-Crum, Andy Enrico & Co. 
  • Gennie Fishburn, Boise Premier Real Estate
  • Alicia Ralston, Ralston Group Properties
  • Becky Schiebout, Keller Williams Realty Boise
  • Dawn Templeton, Templeton Real Estate Group

Code of Ethics Pop Quiz: Duties to Other REALTORS®

Code of Ethics Pop Quiz - Duties to Others


You attend an event and meet a couple that would like to sell their home. They are very friendly and you start talking about helping them sell their property. You find out that they are already working with another REALTOR® under an exclusive contract. Do you:

a.) Proceed with helping them sell their house and help them get out of their contract with the other agent

b.) Tell them you can’t help them but suggest they switch to a better agent with more credentials

c.) Wish them the best of luck with their current agent and tell them you might be able to help them when their current contract ends


If you answered C, then you are correct!

The best thing you could do in this situation is to reinforce the contract these buyers already have with the other REALTOR®. Although we have a duty to our clients, we need to support other REALTORS® by respecting their contracts and efforts. You should not ever disparage another REALTOR® to a client or potential client and you should not encourage clients to break contracts with other REALTORS®.

What does the Code of Ethics Say?
The REALTOR® Code of Ethics states that REALTORS® have a duty not only to their clients but also to other involved parties. It is important to treat each group fairly and with respect. (Article 1)

Our code of ethics also states that REALTORS® not interfere with exclusive representation agreements of other brokerages and shall not knowingly make false or misleading statements about other REALTORS®, their business practices, or their brokerages. (Article 15, and Article 16) However, you can offer to take on a listing once the exclusive listing contract expires or if you are offering a real estate service that is unrelated to the service outlined in the exclusivity contract. (Articles 16-3 and 16-4)

Resources for Duty to REALTORS®

NAR Code of Ethics

Code of Ethics Articles 14 & 15 [Start at 6:30]

Code of Ethics Article 16, PT 1

Code of Ethics Article 16, PT 2

Golden Rules for Being a Good Peer Graphic

Golden Rules for Duties to Other REALTORS

2019 REALTOR® Awards Gala

2019 Gala Slider

Thanks to our top producers and award winners, as well as those who sponsored, attended, and made this year’s gala possible!

See below for our award and production winners as well as our photo gallery and event sponsors.

2019 Individual Award Winners and 2018 COE

NOTE: Not all members who qualify for a production award are on this list. Participants have elected to apply for a production award and have submitted the application fee. 

Download the PDF version here.

2018 Honor Society

BRR Honor Society members are also recognized at the Gala. To learn more about the Honor Society and to apply, visit our Honor Society page.


Production Award Winners
In recognition of your achievement, we have created a graphic to promote your accomplishment.

Email Signature Graphic 2019 Awards


To download the graphic, simply click on the file type you would like above (either PNG or JPEG) and a new window will open. Then, right click on the image and select “Save As”. Feel free to use this graphic in your marketing, social media, website, email signature, etc., but do not alter it in any way. You may use it on colored or white backgrounds as long as it is clearly visible. If you would like to share your award in text form, please use the following: 2018 BRR Circle of Excellence Production Award Recipient




 2020 Gala Committee Application

Did you enjoy the event? Would you like to help plan the 2020 Gala? If so, fill and print out this form and send it to Marind Amano at before April 30, 2019.



2019 Gala Sponsors

2019 Gala Survey

We want your feedback! Complete the survey below and let us know what you thought of this event. Your responses will help us make improvements to next year’s Gala.

Synergy One Lending Open House

This post contains sponsored content and affiliate links.
Synergy 3.5 Update Graphic.pdf


Join us for the Grand Opening Celebration of Synergy One’s Eagle Branch! Check out our new office and enter to win Synergy One swag while you are there! Appetizers, drinks, and entertainment will be provided. The Open House will run from 3:00 p.m. to 7:00 p.m. on March 14th.



BRR’s Professionalism Award

Professionalism Award Flyer

If you know of someone who you would like to recognize, nominate them today!



CRS 201: Listing Strategies for the Residential Specialist

Monday, March 18 | 8:30 AM – 5:00 PM | 15.5 CE | Instructor – Rich Sands
$300 Members / $350 Non-Members

Looking for a fun and educational CRS elective? Then look no further than CRS 201! This course takes participants through an actual listing presentation that helps them understand the key steps in the listing process and helps them create a system for success.

When selling a home, the quality of an individual’s listing skills can give him or her a strong competitive edge. Only those professionals who learn proven listing strategies will win over the client and increase their conversion rate. CRS 201 will provide students with the skills necessary to conduct successful listing presentations, price a home to sell, close a transaction, and market themselves and their homes effectively.
After completing this course, learners will be able to:

  • Understand sellers’ needs and motivations
  • Provide seller guidance and counseling
  • Utilize a marketing plan
  • Provide a servicing system
  • Conduct an effective listing presentation
  • Handle seller resistance, concerns, complaints, and objections
  • Close effectively
  • Communicate effectively and consistently with sellers to provide the best service possible
  • Adapt marketing principles to your listings

Check out this video to learn more about this fantastic course.


2019 Pantry Supply Drive

BRR’s REALTOR® Outreach Committee (ROC) needs your help to fill the supply closets of schools and food banks around our community.  ROC’s Pantry Supply Drive helps families in need get essential household and hygiene products. They are specifically collecting the following items:

  • Diapers (all sizes)    Pantry Supply Drive Flyer
  • Wipes
  • Toiletries (toothpaste, toothbrushes, shampoo, soap, etc.)
  • Feminine hygiene products
  • Household cleaning supplies
  • Laundry detergent and dryer sheets
  • Toilet paper
  • Paper towels
  • Facial tissue
  • Cotton swabs
  • Garbage bags
  • Gift cards (Wal-Mart, Target, WinCo, Fred Meyer, Payless, etc.)
  • Gas cards
  • Cash donations or checks made out to the BRR Foundation

You can drop off your donations at the BRR office or other real estate-related offices in Ada County, Elmore County, and Gem County. The Pantry Drive is running from February 13 – March 11.

If you would like to host a donation box at your office, please contact ROC Chair Scott Taylor or ROC Co-Chair Shannan Berry. If you would like to volunteer for ROC events, visit their page on the BRR Website under the Foundation drop-down menu.


The REALTOR® Outreach Committee (ROC) is the fundraising and community service arm of the REALTORS® Community Foundation. This committee raises funds for the Foundation’s annual grant cycle through activities like the online auction and the Give Back Golf Tournament. Additionally, the committee coordinates community outreach projects, such as Paint the Town, Habitat for Humanity, the Boys & Girls Club, and Rake up Boise.